Techs of the Quarter
We are proud to highlight these top performing employees and grateful for their hard work and dedication. By reading what their managers have to say about each individual, it is clear that this is a group of natural leaders and role models in our company. Congratulations to the Q3 Techs of the Quarter!
Ikechukwu Nzekwe - "Tech of the Nation" #1 Performer
“Ike is a hard-working family man who has always stepped up and helped out. He is our first ‘Tech of the Nation’ and the team is proud of him and his accomplishment.”
What are your responsibilities here at InfraServices?
As a cable technician, it’s my responsibility to install residential cable devices such as television systems, data, and voice to Xfinity customers. It is my job to make sure my customers are happy at the end of my visit.
What energizes you outside of work?
My wife, son, and beautiful daughter energize me outside working because they are my rock and strength.
What is the best advice you can give to someone who just started their career?
My best advice is to be patient, learn, and put in your best effort.
What is your favorite hobby and why?
Soccer is my favorite hobby cause it’s the game I grew up loving as a kid and it gives me joy.
What is a quote that resonates with you?
"The law of work seems unfair, but nothing can change it; the more enjoyment you get out of your work, the more money you will make." - Mark Twain
Mitchell Breece
What are your responsibilities here at InfraServices?
As a field technician working out of the Indianapolis office, it is my responsibility to install and repair cable services. It brings me great joy to be able to bring internet and tv services to our customers.
What is your favorite hobby and why?
My favorite hobby is golf. Waking up early in the morning – dew on the ground, birds chirping, fresh cut grass – there’s just nothing like it.
What is most rewarding about your career here?
The most rewarding part of this career is making people happy by hooking up their services.
If you could witness any historical event, what would you want to see?
If I could witness any historical event, I would want to witness D-Day. The reason being is there was so much sacrifice for our country.
Romene Beckford
“I love that Romene is responsible and does great work! I never have to second guess whether his route is covered or worry about his metrics. He is a great tech with a wonderful attitude towards everything he does.”
Where do you live?
I live in Detroit, Michigan with my wife and two kids.
What do you enjoy doing outside of work?
When I’m not working, I enjoy watching UFC.
What is most rewarding about your career here?
The best part of my job is seeing my customers smiling and happy, especially the kids!
Benjamin Durmis
“Ben is a model employee that always shows up and performs to his best abilities. He is always there when we need him. Whether it be for a special project, when we need someone to cover shifts, take a route that is out of his way to cover a call-off, or going out of his way to help his fellow techs in the field, he’s there.”
Where do you live?
I am a cable technician in the Pittsburgh area, where I have lived since 2007.
What do you love about your job at InfraServices?
The cash bonuses. Plus compared to other companies, I feel they put more of an effort into getting techs the tools and training necessary to do the job.
What do you like to do outside of work?
Outside of work, I spend time with my girlfriend, my two cats, play video games, and drink beer.
Christopher Reed
“Chris has a wealth of knowledge in the telecommunications field. He is naturally curious about all the aspects of the job and will spend his spare time on the internet researching things that he doesn’t know the answer to. We have a channel on our Keystone fulfillment teams group dedicated to him where all the other techs in the field can post questions about problems they run into and there’s a good chance Chris has already studied this problem and already knows how to answer the questions and help all of his fellow techs in the field.”
Where do you live?
I currently live in Weirton, WV.
Do you have any family?
I have been married for 26 years and have one son, who is 24 years old.
What do you love about your job at InfraServices?
I love that InfraServices values the work that I do and that I am paid well for it.
Daniel Adusei
“Dan is positive and dedicated. He is always smiling and ready to lend a hand to his fellow techs or volunteer for projects. He is a great mentor to new techs with his positive energy and vast knowledge and experience.”